Promotional Products

We are a promotional product distributor and proud member of the Promotional Products Association International. Promotional products, also known as ad specialties, make up a nearly $17 billion dollar industry and are used by virtually every business in America. Why? Items like mugs, pens and t-shirts are memorable and provide a better cost per impression for advertisers than almost every major marketing effort like TV, magazines and the Internet.


We are able to supply your company with every possible promotional product from over 4,300 suppliers. With so many ad specialties available there is a huge opportunity for professionals like you to boost ROI and leave a lasting impression with your customers.


Our mission is to help you create long-lasting relationships with your clients through the power of promotional products.

Branded Swag

Your company logo can be put on a variety of products that customers can take home with them! They’ll think of you when they sign their name with a pen branded with your company name. We can even imprint your name on golf-related items, so you can advertise on the links without having to leave the office. Explore the possibilities and let The Universal Group help promote your business or organization in fun, creative ways.

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Apparel

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Awards & Recognition

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Caps & Hats

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Desk Items

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Golf Items

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Healthcare-Related Products

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Mugs and Drinkware

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Pens

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Calendars

Many more items to search at www.promoplace.com/theuniversalgroup/

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Frequently Asked Questions About Custom Promotional Products

  • How do I choose the right items from a promotional product supplier?

    Choosing the right items starts with understanding your brand goals and audience. A promotional product supplier can guide you through products that match your event, budget, and message. Practical, high-visibility items are ideal because they keep your brand in front of customers. Custom promotional products like drinkware, pens, and branded apparel offer strong repeat exposure. Asking for samples or proofs before ordering helps ensure the final product meets your expectations.

  • How much do custom promotional products typically cost?

    Costs vary based on item type, quantity, imprint style, and materials. Affordable options like pens or lanyards sit at the lower end, while apparel, tech accessories, or eco-conscious items cost more. Your promotional product supplier can give you tiered pricing to help you budget. Larger quantities often reduce the per-unit price. Compare quality, imprint durability, and functionality to ensure you’re investing in custom promotional products that create lasting brand value.

  • How do I compare different promotional product suppliers?

    When comparing suppliers, evaluate their product variety, customization options, turnaround times, and customer service. A reputable promotional product supplier provides reliable proofs, clear pricing, and strong communication. Reviewing portfolios or samples helps you assess quality. Also consider whether they offer sustainable or USA-made options. The best supplier balances competitive pricing with quality results, helping your custom promotional products stand out and support your marketing goals.

  • What is the process for ordering custom promotional products?

    Ordering typically begins by choosing your product and submitting artwork. Your promotional product supplier will send a digital proof to confirm imprint placement, sizing, and colors. Once approved, production starts and items are prepared for shipping. Many suppliers offer rush orders if you’re on a tight timeline. This clear step-by-step process ensures accuracy, efficiency, and confidence when creating custom promotional products for your brand.

  • How long do custom promotional products last, and how can I maintain their quality?

    Durability depends on the materials and how often the product is used. Apparel, drinkware, and bags made from quality materials can last years with proper care. Follow washing guidelines for fabrics and avoid abrasive cleaners on printed surfaces. Choosing imprint methods like laser engraving or UV printing can extend longevity. For guidance on selecting durable items or placing an order, call 865-524-3726 for personalized support.

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Let your print materials make a lasting impression—call us now at 865-524-3726 to get a quote on full-color printing.